South African call centre workers

Leadership

The People Leading SATUCC

SATUCC is led by office bearers who are accountable to the union's members through its constitutional structures.

Accountability

Led by members, answerable to members

Office bearers hold their positions in terms of the SATUCC constitution. Decisions on mandates, campaigns and bargaining positions are taken through the union’s structures, not by individuals.

READ THE CONSTITUTION

Union structures

  • National Executive Committee — oversees union policy and campaigns between congresses.
  • National Office — handles membership administration, finance and member support.
  • Workplace representatives — elected members who represent colleagues on site.
  • Branches — organise members by employer and region.