South African call centre workers

What We Do

SATUCC supports members in the moments that decide their working lives — grievances, hearings, disputes and negotiations.

Our Services & Support

Every service is delivered within the limits of South African labour law and the rules of the relevant forum.

Disciplinary Support

Representation in disciplinary hearings and workplace disputes.

Better Wages & Salaries

Bargaining for fair wages and improved working conditions.

CCMA Representation

Support and representation in CCMA matters.

Unfair Labour Practices

We fight against unfair labour practices and unfair dismissals.

Worker Education

Practical guidance so members understand their rights, contracts, shifts and workplace policies.

Collective Representation

Organised engagement with employers on wages, conditions of employment and workplace agreements.

Workplace Support

Day-to-day support for grievances, consultations and issues that arise on the call centre floor.

SATUCC provides representation and support within the limits of South African labour law and the rules of the relevant forum. Nothing on this website constitutes legal advice or a guarantee of any particular outcome in an individual matter.

How We Support Our Members

  1. 1. Reach Out

    Contact SATUCC by form, phone, email or WhatsApp as soon as an issue arises.

  2. 2. Share Your Issue

    Tell us what happened at work so we can assess the process and your options.

  3. 3. Get Support

    A representative advises and, where appropriate, stands with you in the workplace process.

  4. 4. Stand Together

    Your issue informs broader organising so conditions improve for everyone on the floor.

Stronger Together. Better Future.

Organised workers negotiate from a position of strength. Join SATUCC and stand with call centre employees across South Africa.

JOIN SATUCC TODAY

Membership Fee: R65